Your electronic check-in key instructions and QandA:
Please find below the instructions on using your electronic check-in key and how to unlock it from the outside to enter the premises and lock it inside and the outside before leaving.
The electronic check-in key will be sent to you at 3.50 pm or anytime before, as long as you have completed all the check-in actions, via your WhatsApp number.
How to unlock the door from the outside?
Please use any finger to activate the lock numbered pad and insert your electronic key followed by the hash button. You will hear the sound of unlocked, and then straightaway lift the handle to open the door and enter the premises.
How to lock the door from the inside?
You must lift the handle to lock from the inside, and the door will be securely locked.
How to lock the door from the outside?
When leaving the premises, you must lock the door for your and the safety of the premises.
To lock the door, please Insert the same electronic key first to unlock the door from the outside; once the door is unlocked, you will hear the sound of unlocked; make sure the door is closed, and then please lift the handle from outside, and you will listen to the sound of locked. The door is securely locked, and you are ready to leave the premises now. Please do not leave the door or the premises until you have ensured the door is locked.
If you have any questions, please use our WhatsApp chat service at 00447488863070, and a team member will write back to you as soon as possible.